Last updated: April 13, 2026

East Tennessee Movers (“Company,” “we,” “us,” or “our”) owns and operates https://easttnmovers.com (the “Website”) and delivers moving and related services (the “Services”). By visiting or using the Website or our Services, you acknowledge and agree to the practices described in this Privacy Policy regarding the collection, use, and handling of your information.

1. Information We Collect

We may gather the following categories of information:

Personal contact details, including your name, phone number , email address [email protected], and service location when you request an estimate or get in touch with us.
Move-specific information, such as origin and destination addresses, the scope and type of your relocation, requested dates, a list of items to be moved, and any special instructions you share with us.
Technical and browsing data, including your IP address, browser type, device details, pages you visit, time spent on the Website, and the source that directed you here — collected automatically via cookies, server logs, and comparable tracking technologies.
Correspondence records, including messages submitted through our contact forms, emails directed to [email protected], and calls placed through .

We do not intentionally gather sensitive personal data unless you choose to provide it and it is required for us to deliver the Services.

2. How We Use Your Information

The information we collect may be used to:

Generate estimates, confirm bookings, and carry out our moving and related Services.
Address your inquiries, manage scheduling, and provide ongoing customer support.
Handle payments securely and assist in identifying, investigating, or preventing fraudulent activity.
Run, maintain, and improve the Website and Services, including reviewing performance data and user behavior patterns.
Meet legal requirements and respond to valid requests from government agencies or regulatory bodies.

We may also send service notifications, appointment confirmations, and occasional marketing communications. You may opt out of promotional messages at any time.

3. Legal Grounds for Processing

Where applicable law requires it, we process personal information on one or more of the following grounds:

Your consent, for example when you complete a contact form or agree to receive marketing messages from us.
Contractual necessity, when processing is required to fulfill the Services you have requested from us.
Legal compliance, when processing is necessary to meet obligations imposed by applicable law.
Legitimate business interests, such as enhancing our Services and protecting against fraud, provided those interests do not override your fundamental rights and freedoms.

4. Cookies and Similar Technologies

We use cookies and related tracking tools to:

Store your preferences and deliver a more consistent experience across the Website.
Understand how visitors interact with https://easttnmovers.com so we can improve the Website’s usability and performance.
Protect the Website from unauthorized access and flag unusual or suspicious behavior.

You may manage or disable cookies through your browser settings at any time. Please be aware that doing so may limit the availability of certain Website features.

We may disclose your information only in the circumstances described below:

With trusted third-party vendors — including payment processors, hosting providers, analytics services, and communication platforms — that help us run our operations and are contractually required to safeguard your information.
With moving crews, subcontractors, or affiliated partners where necessary to complete the Services you have arranged.
When we are legally required to do so in response to a court order, legal process, or a request from a competent governmental authority.
In connection with a business transaction such as a merger, acquisition, or asset sale, where personal information may form part of the transferred assets.

We do not sell your personal information. If any disclosure qualifies as a “sale” or “sharing” under applicable privacy legislation, we will honor any applicable opt-out rights you hold.

6. Data Security

We apply reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, modification, or loss. That said, no method of internet transmission or digital storage can be guaranteed to be entirely secure.

7. Data Retention

We keep personal information only for as long as necessary to achieve the purposes set out in this Privacy Policy, satisfy our legal obligations, resolve any disputes, and enforce our agreements. Once the data is no longer needed, we will securely delete or anonymize it as appropriate.

8. Your Privacy Rights

Subject to the laws applicable in your jurisdiction, you may have the right to:

Request a copy of the personal information we hold about you.
Ask us to correct any information that is inaccurate or out of date.
Request that we delete your personal information, subject to any applicable legal exceptions.
Object to or request that we limit specific processing activities involving your data.
Withdraw your consent for marketing messages or certain data-sharing arrangements at any time.

To exercise any of these rights, please reach out using the contact details below. We may need to verify your identity before we can process your request.

To stop receiving marketing emails, use the unsubscribe link included in any message or contact us directly at [email protected].

9. Children’s Privacy

Our Website and Services are intended for adults only and are not directed at children under 13 years of age. We do not knowingly collect personal information from minors. If you have reason to believe a child has submitted personal data to us, please contact us so we can take prompt steps to remove it.

10. Links to Third-Party Websites

The Website may include links to external websites that we neither own nor control. We are not responsible for the privacy practices or content found on those sites. We recommend reviewing the privacy policies of any third-party website before submitting personal information to them.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations. Any revised version will be published on https://easttnmovers.com with an updated “Last updated” date. Your continued use of the Website following any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us through any of the following:

By phone:
By email: [email protected]
Via the contact form available on https://easttnmovers.com

Privacy Policy